How we measure

A person writes each visit down, and your employer never gets names.

Usage in a Zen Garden is counted by method, not assumed. This page states exactly who records a visit, what gets written, what your employer receives, and where every public figure came from.

Who counts The Zen Expert, in the room.

No login, no badge scan, no app and no camera anywhere in the path.

What is written down Zone, duration, first visit or return, and a name.

The name and a contact number are what turn a pile of visits into a count of people who came back.

What your employer receives Counts by zone, and nothing under them.

No name, no number, no employee ID, and no visit tied to a person, a team or a floor.

What it costs us to say so A hand-kept count is not a turnstile.

It carries the imprecision of any attendance record kept by a person. We would rather write that here than have it found later.

This page is written for the person who has to verify a claim before saying yes. The Recovery Standard, Volume I, is the full published method. It includes the details we could not hide, because we are asking for trust, not applause.

The figures, with their working

One published usage record, and where it came from.

47→184 weekly visits on one Flipkart Bengaluru floor, from week one to month three How we knowZone-level visit counts on that one floor: 47 in week one and 184 a week by month three. It is one setting, with its own people and its own window. It is evidence to inspect, not a promise about another office.
The method, in three parts

A person keeps the count. Not a turnstile.

There is no login, no badge scan, no app and no camera anywhere in the path. What there is instead is the resident Zen Expert, in the room every working day, writing it down.

01

A visit log is kept in the room, with a name in it

Which zone, how long, and whether this is a first visit or a return. The Zen Expert also asks for a name and a contact number and writes both down. That is what turns a pile of visits into a count of people who came back, and it is the same record in every room.

02

The client receives the count, and nothing under it

The Zen Expert reconciles the day's zone entries into visits, and the count is what leaves the building. A visitor gives their name to the person in front of them rather than to their employer's systems, and that difference is the whole of it. Nothing you receive attributes a visit to a person, a team or a floor.

03

The log is the basis for a client usage report

The reporting cadence and delivery process are agreed before a room goes live. A partial week, an office closure or any gap in the log is stated as a gap rather than filled with a plausible number.

The part most measurement systems get backwards

A name is taken in the room, and it stays with us.

Telling a first visit from a return means knowing who walked in. So a name is taken. The promise was never that we do not know who came; it is a promise about who never finds out.

01  The mechanism Why a name is taken at all

The Zen Expert asks for a name and a contact number, writes both down, and recognises the people who keep coming back.

That is why the new-versus-returning split is a record rather than an estimate.

02  The line Where those details stop

They are held by Zariyaa and go no further. They are not passed to the employer or included in a client usage report.

What we hold, and what you can ask us to correct or erase, is set out in our privacy policy.

03  The consequence Why it cannot be switched off

People walk in unannounced because what they did is not reported back to the company paying them. Take that away and the walking-in stops, and once the walking-in stops there is nothing left worth measuring and nothing worth paying us for.

It is not a setting a large enough client could have had turned off, because the count is built on it.

The trade-off, stated before you find it. A count kept by a person is not a turnstile. It carries the imprecision that any hand-kept attendance record carries, and we would rather write that down here than have it discovered later. What it buys is the only condition under which the room is used at all. We took that trade deliberately, and we will not reverse it, including when it is your legal team asking on your behalf.
The request we decline. If you ask us to attribute visits to individuals, teams or floors, the answer is no. That refusal is not us being difficult. It is the thing being protected.
Definitions

What counts as a visit, and what does not.

A number is only comparable if the definition behind it holds still. Here is what is recorded, what the employer never receives, and the honest position on the boundary cases.

Recorded, every time
  • ZoneBalance, Blossom or Bliss
  • DurationHow long the visit lasted
  • TypeFirst-time, or returning

Alongside those three, the Zen Expert takes a name and a contact number. Both stay with Zariyaa, and both are what make the first-time count something other than a guess.

Never reaches your employer
  • Who cameNo name, no number, no employee ID
  • Anything per personNo visit tied to an individual, a team or a floor
  • Anything saidWhat happens in the room stays in it

What the employer receives is counts by zone. Nothing on this list is included, and requests for it are declined.

The boundary cases, settled and written down
The caseCounts asWhy it is drawn there
Somebody steps in, looks around and steps out again One visit A visit is a single entry into the room, recorded whatever its duration.
A person comes back later the same day Two visits The second entry is its own visit, on the same day as the first.
A person moves from Balance through to Bliss in one sitting One visit Not three. The Zen Expert reconciles the day's zone entries into sittings before a client usage report is prepared.
A floor event held inside the room Still open Until it is agreed we will not put a threshold on this page, because a definition invented for a website is exactly the kind of thing that gets quietly revised later.
Frozen, and versioned. Those rules were frozen on 4 August 2026 and they are versioned, so a change to a definition shows up as a change rather than as a movement in the number. Each frozen version is published in The Recovery Standard, so you can check a figure against the definition that produced it.
Provenance

A record with its window attached.

This is the usage record currently cleared for publication. It stays with its floor and its window, so it cannot be mistaken for a prediction about yours.

Flipkart Bengaluru

47 visits in week one. 184 visits a week by month three.

WEEK 1

47 visits

The recorded count in the first week.

MONTH 3

184 visits a week

The recorded weekly count at month three.

What this does not say. It does not predict another building, prove an outcome or replace the evidence from your own floor. A trial is the place to make that decision.
The same definitions, on your floor

A two-day trial, counted exactly this way.

A working Zen Garden can go into your office for two days, with a Zen Expert present. Scope, timing and commercial terms are confirmed in writing before anything is installed.

Counted by the definitions on this page

The same method, and the same line between what we hold and what you receive.

A figure measured on your floor, with your people

You hold it with its window and population stated, so nobody mistakes two days for a steady state. It is yours whether you go ahead or not.

Why the room had to produce a number at all

Zariyaa sold yoga days and workshops inside offices for years before any of this, and they end when they end. That is precisely why the room had to produce a number instead of a good afternoon.

The published volume

The Recovery Standard, Volume I.

The measurement standard in full: the definitions, the method, the case studies, and the working behind every figure on this site.

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